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River Fishing >> Steelhead and Salmon Fishing  

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3RivrFishr
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Jonsin' for Steel
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  This User's Profile is 80% Complete

Reged: 03/18/02
Posts: 2371
Loc: Lewiston, Id.
Batson Customer Service
      #387464 - 10/15/09 06:15 PM

Last year during the Vets day tilla I broke my Rainshadow XST1143 by high sticking it on a snag. Boneheaded move on my part. Anyway, I finally got around to doing something about it. Last week I sent the rod back with an explanation. This week I got it back...exact replacement parts shipped back at cost. Quick, easy and appropriate service--great company.

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Real joy comes not from ease or riches or from the praise of men, but from doing something worthwile. -Wilfred T. Grenfell
Keep fishin and keep smilin -Tooter






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Mojo
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Sturgeon Trainer
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  This User's Profile is 60% Complete

Reged: 09/10/03
Posts: 8858
Loc: Bootsville, Idaho
Re: Batson Customer Service new [Re: 3RivrFishr]
      #387469 - 10/15/09 07:27 PM

Nothing more to say. Good service will get my business in the future...

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Tight Lines,

Mojo

TEAM MOOSE DROOL
TEAM SMOKIN' MERC
TEAM JACKSON BALDWIN
Alaksa Nitro Baits Pro Staff









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Brewer
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Then They Turned @ Last To Me, We Shall Call You Brewer, The Slayer Of Salmons You Shall Be'
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Reged: 12/01/02
Posts: 3710
Loc: The Mass Production Zone.
Re: Batson Customer Service new [Re: Mojo]
      #387472 - 10/15/09 08:58 PM

batson service the best!

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Brewer's reel cleaning service is up and rolling. Contact me through PM for info and address.



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Snagly
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3-Salt orthodontist
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Reged: 08/08/00
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Loc: Singapore, Bangalore, Sri Lank...
Re: Batson Customer Service: another endorsement new [Re: Brewer]
      #387480 - 10/15/09 09:40 PM

They did a great job for me, too, replacing a 2002 1084 blank with a new one when a fishing bud broke the rod last year. TH Custom Rods rebuilt the rod with new components for no charge, too. (Travis's dad had built the original model.)

On the just-completed Skeena quest I'd lost my mojo and decided to shake up the line-up, so the second to last day I left the Gold Standard Loomis IMX 1084C in the truck and used the new 1084 Rainshadow instead for the first half of the day. I went 3-for-3 and noted an improvement in the 1084 newer blank over the older model. Only in the extreme tip sensitivity is my old IMX 1084 better than the new Rainshadow.

So with the blanks becoming better and Batson offering excellent customer service, I recommend Rainshadow as a front line rod choice. In fact, ahead of a long-planned 2010 Alaska summer family fishing trip I'm going to buy a couple of Rainshadows c/o TH Custom Rods for my two teenage sons to use.

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There's two types of anglers who fish fall steelhead on the Skeena and its tribs: thems thats got a spoon tied on, and thems that thinks that they should be usin' a spoon.


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